Marzena Perkowska – graduate of the second edition of Salesforce Administrator/Consultant course offered by Letsjoin.cloud. With twenty years of experience in Customer Service for both B2B and B2C sectors, Marzena has progressed from specialist roles to management positions. She harbours a deep passion for Employee Experience (EX), Customer Experience (CX), Artificial Intelligence (AI), and cloud solutions. Driven by curiosity and a desire for professional growth, after graduating from the course, Marzena has been dynamically advancing her career in an international setting for over a year already. Leveraging her Salesforce experience as a user, extensive technical training gained during letsjoin.cloud course, and intense personal effort, she has been flourishing as a Product Architect at HEINEKEN. This journey underscores her commitment to leveraging technology and innovation in enhancing customer and employee experiences using Salesforce solutions.