I am a Salesforce delivery professional with extensive experience in leading complex implementation projects and driving successful change management initiatives. Having worked as Head of Salesforce NSC at Capgemini and as Delivery Director at Deloitte, I specialize in aligning project strategies with business objectives, optimizing processes, and fostering client-focused outcomes. I’m thrilled to have a chance to share practical tips and proven techniques for navigating change management in Salesforce projects—strategies I’ve developed through years of hands-on experience delivering impactful solutions in dynamic environments.