With over 13 years of experience in implementing Oracle Siebel CRM solutions for the telecommunications and energy sectors, I decided to transition from on-premises solutions to cloud technology. My journey with Salesforce began, and it was an immediate connection. I have played key roles in transformation projects for large enterprises, serving as a CRM Architect, Developer, and Development Team Leader. I am particularly passionate about Salesforce Industries (formerly Vlocity), with a focus on OmniStudio, Communications Cloud, and Energy & Utilities Cloud. I hold over 20 Salesforce certifications, including Application and System Architect credentials. Additionally, I am a seasoned speaker at Salesforce Dreamin’ events and the leader of the Warsaw Salesforce Architect Group.