Joanna is a highly accomplished professional with over 23 years of experience in business settings, serving both internal and external clients. A Salesforce Certified Application Architect since 2011, she holds multiple certifications, including Administrator, Advanced Administrator, CPQ, FSL, Service Cloud, and more. Joanna specializes in Salesforce solution design, data migration, quality assurance, project management, and mentoring teams to achieve outstanding results. Known for her strong ethics, integrity, and ability to lead under pressure, she thrives in collaborative environments and excels in delivering projects on time. Joanna is also a passionate advocate for personal growth, having established a public speaking class, a Youth Leadership Program, and mentoring within Toastmasters. An active volunteer, she has contributed to organizations like Habitat for Humanity and the Denver Rescue Mission.